1. Introduction

Prime Trigen Wealth Limited (formerly known as Prime Funds Limited) is engaged in providing financial and ancillary services. In the course of its business, we may collect and process personal and confidential information from investors, website users, and others. For the purpose of this Privacy Policy:

• “You” or “User” refers to any natural or legal person, including online and offline investors.
• “We”, “Us”, or “Our” refers to Prime Trigen Wealth Limited.

We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information in compliance with applicable laws, including the General Data Protection Regulation (GDPR) for EU customers.

2. Information We Collect

Personal Information

We may collect personal information, including but not limited to:

• Name, gender, address, telephone number, date of birth, marital status, email, or other contact details.
• Identification documents, KYC status, signature, and photographs.
• Bank account or payment instrument details.
• Any other information required for providing our services.

Sensitive Personal Data

To facilitate services, we may collect sensitive information such as:

• Pan Number, Passport details and signature etc (voluntary and used solely for account opening and transaction authentication).

We ensure that such information is processed and stored securely, in compliance with applicable laws.

3. How We Use Your Information

Your personal information is collected for the following purposes:

1. Providing financial services and fulfilling transactions.

2. Complying with regulatory requirements.

3. Improving our website and services.

4. Sending notifications, updates, or communications related to our services.

4. Sharing Your Information

Prime Trigen Wealth Limited and its affiliates may share your personal information under the following circumstances:

• To facilitate business activities, reorganizations, or mergers.
• With authorized agents or partners for delivering services.
• As required by law or regulatory authorities.

By providing your information, you consent to its use and sharing as described in this Privacy Policy.

5. Your Rights

Opt-Out Option

You have the right to withdraw your consent for the collection and use of your information by contacting our customer care. However, withdrawing consent may limit or prevent access to our services.

Access and Update

You can request access to or correction of your personal information by submitting a written request. We will make reasonable efforts to update or amend any inaccurate data.

6. Cookies and Automatic Data Collections

When you visit our website, we may collect certain information automatically, such as:

• Browser type, operating system, and IP address.
• Date and time of visit and pages accessed.

Cookies may be used to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Data Security

We implement reasonable physical, technical, and managerial safeguards to protect your personal information. While we strive to ensure data security, no method of transmission or storage is completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and passwords.

8. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites. Users are advised to review the privacy policies of any third-party sites they visit.

9. Notifications

We may send notifications via email, written communication, or website updates. You can opt out of certain communications, except those required by law.

10. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy regularly to stay informed.